Zenith Connect Mobile App Privacy Policy

Last modified: 11.18.2016

Zenith Insurance Company ("Zenith", "us" or "we") respects your privacy and we are committed to protecting it through our compliance with this privacy policy ("Privacy Policy"). This Privacy Policy describes:

This Privacy Policy applies only to information we collect in the App and, in email, text, and other electronic communications sent through the App.

This Privacy Policy does not apply to information that:

TheZenith.com website is governed by a separate privacy policy, which we encourage you to read before providing information on TheZenith.com website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see "Changes to Our Privacy Policy" below). Your continued use of this App after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Children and Minors

If you are under the age of 18, do not download, install, register with, access, or use the App without the express consent and participation of a parent or guardian.

Zenith will not knowingly collect any personal information about you if you are under the age of 13, except as otherwise required by law. If you believe that we have information from or about any minors under the age of 13, please notify us at 800-440-5020.

Information We Collect and How We Collect It
We collect information from and about users of the App: Information You Provide to Us
When you download, register with, or use the App, we may ask you to provide information: This information includes: Automatic Information Collection and Tracking
When you download, access, and use the App, it may use technology to automatically collect:

If you do not want us to collect this information, do not download the App or delete it from your device. For more information, see Choices About How We Use and Disclose Your Information below.

Information Collection and Tracking Technologies
The technologies we use for automatic information collection may include:

Third-Party Information Collection
When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include your mobile device manufacturer and mobile service provider.

These third parties may use tracking technologies to collect information about you when you use the App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Information, to: The usage information we collect helps us to improve the App and to deliver a better and more personalized experience by enabling us to:

We may also use your information to contact you about your workers' compensation insurance claim, such as reminding you of an upcoming appointment related to your claim. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information below.

Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

In addition, we may disclose Personal Information that we collect or you provide:

Your Choices About Our Collection, Use, and Disclosure of Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.

Accessing Your Personal Information
You can review your Personal Information by logging into the App and visiting your account profile page.

You may also send us a message using the App to request any Personal Information that you previously provided to us be updated. We cannot delete certain Personal Information except by also deleting your App user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. All information will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through the App. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to how we treat our users' Personal Information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated and notify you by email and/or text message to the primary email address and/or phone number specified in your account and/or an in-App alert the first time you use the App after we make the change.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and phone number for you and for periodically visiting this Privacy Policy to check for any changes.

Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Zenith Insurance Company
21255 Califa Street
Woodland Hills, CA 91367
Email: WebQuestions@TheZenith.com
Toll-free 800-440-5020